Vocabulary Flashcards and Quiz of Handling Emergencies by Asking Follow-Up Questions After a Service Failure โ€“ English for Chef โ€“ Advanced Level

Emergency
A sudden serious problem needing quick action.
Service
The act of helping or serving customers.
Follow-up
An action done after something to check or improve it.
Complain
To say something is wrong or not good.
Apologize
To say sorry for a mistake or problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Emergency
Service
Follow-up
Complain
Apologize
To say something is wrong or not good.
The act of helping or serving customers.
A sudden serious problem needing quick action.
An action done after something to check or improve it.
To say sorry for a mistake or problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œEmergencyโ€ mean?
4. What does โ€œServiceโ€ mean?
5. What does โ€œFollow-upโ€ mean?
6. What does โ€œComplainโ€ mean?
7. What does โ€œApologizeโ€ mean?

Practice more with this lesson:


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