Emma is a chef facing a problem in the kitchen. She talks to Mark, a waiter, to understand the issue. They ask questions to fix the problem quickly.
Vocabulary:
Emergency: A sudden serious problem needing quick action.
Service: The act of helping or serving customers.
Follow-up: An action done after something to check or improve it.
Complain: To say something is wrong or not good.
Apologize: To say sorry for a mistake or problem.
Practice more with this lesson:
