English Lessons

Vocabulary Flashcards and Quiz of Training New Staff to Handle a Client Misunderstanding – English for Cashier – Advanced Level

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by

Michael Carter
in
Reassure
To say or do something to make someone feel less worried
Misunderstanding
A failure to understand something correctly
Apologize
To say sorry for a mistake or problem
Calm
Not angry or upset
Patience
The ability to wait without getting angry

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Reassure
Misunderstanding
Apologize
Calm
Patience
The ability to wait without getting angry
To say or do something to make someone feel less worried
To say sorry for a mistake or problem
Not angry or upset
A failure to understand something correctly

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Reassure” mean?
4. What does “Misunderstanding” mean?
5. What does “Apologize” mean?
6. What does “Calm” mean?
7. What does “Patience” mean?

Practice more with this lesson:


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