Vocabulary Flashcards and Quiz of Handling Objections with a VIP Customer – English for Cashier – Advanced Level

Warranty
A promise to fix or replace a product.
Price match
Offering the same price as a competitor.
Return
Giving back a product for a refund.
Delivery
The act of bringing goods to a customer.
Concern
A worry or question about something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Warranty
Price match
Return
Delivery
Concern
A worry or question about something.
A promise to fix or replace a product.
The act of bringing goods to a customer.
Giving back a product for a refund.
Offering the same price as a competitor.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Warranty” mean?
4. What does “Price match” mean?
5. What does “Return” mean?
6. What does “Delivery” mean?
7. What does “Concern” mean?

Practice more with this lesson: