Vocabulary Flashcards and Quiz of Handling Objections with a VIP Customer โ€“ English for Cashier โ€“ Advanced Level

Warranty
A promise to fix or replace a product.
Price match
Offering the same price as a competitor.
Return
Giving back a product for a refund.
Delivery
The act of bringing goods to a customer.
Concern
A worry or question about something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Warranty
Price match
Return
Delivery
Concern
Offering the same price as a competitor.
A worry or question about something.
Giving back a product for a refund.
The act of bringing goods to a customer.
A promise to fix or replace a product.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œWarrantyโ€ mean?
4. What does โ€œPrice matchโ€ mean?
5. What does โ€œReturnโ€ mean?
6. What does โ€œDeliveryโ€ mean?
7. What does โ€œConcernโ€ mean?

Practice more with this lesson:


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