Jessica is a cashier helping John, a VIP customer. She listens carefully and answers his questions. They discuss some concerns about a product.
Vocabulary:
Warranty: A promise to fix or replace a product.
Price match: Offering the same price as a competitor.
Return: Giving back a product for a refund.
Delivery: The act of bringing goods to a customer.
Concern: A worry or question about something.
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