English Lessons

Vocabulary Flashcards and Quiz of Handling Emergencies and Objections as a Cashier – English for Cashier – Advanced Level

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by

Michael Carter
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Objection
A reason for disagreeing or refusing
Emergency
A sudden serious situation needing quick action
Apologize
To say sorry for a mistake
Refund
Money returned to a customer
Replacement
Something given instead of a broken or missing item

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Emergency
Apologize
Refund
Replacement
To say sorry for a mistake
Money returned to a customer
A sudden serious situation needing quick action
Something given instead of a broken or missing item
A reason for disagreeing or refusing

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?
4. What does “Emergency” mean?
5. What does “Apologize” mean?
6. What does “Refund” mean?
7. What does “Replacement” mean?

Practice more with this lesson: