English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Apology and Compensation โ€“ English for Cashier โ€“ Easy Level

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by

Michael Carter
in
Complaint
A problem or issue someone tells about.
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Refund
Money given back for a returned item.
Patient
Able to stay calm and wait without anger.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Compensation
Refund
Patient
Money given back for a returned item.
Something given to make up for a problem.
Able to stay calm and wait without anger.
To say sorry for a mistake.
A problem or issue someone tells about.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œApologizeโ€ mean?
5. What does โ€œCompensationโ€ mean?
6. What does โ€œRefundโ€ mean?
7. What does โ€œPatientโ€ mean?

Practice more with this lesson:


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