English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Resolving Misunderstandings as a Cashier – English for Cashier – Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not satisfactory.
Receipt
A paper that shows what you bought and paid for.
Refund
Money given back when something is wrong with a purchase.
Charge
The amount of money asked for a product or service.
System
A set of connected parts working together, like a computer program.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Receipt
Refund
Charge
System
A paper that shows what you bought and paid for.
The amount of money asked for a product or service.
A statement that something is wrong or not satisfactory.
Money given back when something is wrong with a purchase.
A set of connected parts working together, like a computer program.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Receipt” mean?
5. What does “Refund” mean?
6. What does “Charge” mean?
7. What does “System” mean?

Practice more with this lesson:


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