Vocabulary Flashcards and Quiz of Handling Complaints and Resolving Misunderstandings as a Cashier โ€“ English for Cashier โ€“ Advanced Level

Complaint
A statement that something is wrong or not satisfactory.
Receipt
A paper that shows what you bought and paid for.
Refund
Money given back when something is wrong with a purchase.
Charge
The amount of money asked for a product or service.
System
A set of connected parts working together, like a computer program.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Receipt
Refund
Charge
System
A statement that something is wrong or not satisfactory.
The amount of money asked for a product or service.
A paper that shows what you bought and paid for.
Money given back when something is wrong with a purchase.
A set of connected parts working together, like a computer program.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œReceiptโ€ mean?
5. What does โ€œRefundโ€ mean?
6. What does โ€œChargeโ€ mean?
7. What does โ€œSystemโ€ mean?

Practice more with this lesson:


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