English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints by Escalating Issues Remotely โ€“ English for Brand Manager โ€“ Medium Level

โ€”

by

Michael Carter
in
Complaint
A statement that something is wrong or not satisfactory.
Escalate
To increase or raise a problem to a higher level.
Delivery
The act of bringing goods to a customer.
Apologize
To say sorry for a mistake or problem.
Logistics
The planning and management of moving goods.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Escalate
Delivery
Apologize
Logistics
The planning and management of moving goods.
To increase or raise a problem to a higher level.
To say sorry for a mistake or problem.
A statement that something is wrong or not satisfactory.
The act of bringing goods to a customer.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œEscalateโ€ mean?
5. What does โ€œDeliveryโ€ mean?
6. What does โ€œApologizeโ€ mean?
7. What does โ€œLogisticsโ€ mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.