Vocabulary Flashcards and Quiz of Handling a Service Failure in Sales - English for Brand Manager - Advanced Level

Apologize

To say sorry for a mistake.

Compensation

Something given to make up for a loss.

Sincerely

In a genuine and honest way.

Solution

A way to fix a problem.

Improve

To make something better.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Apologize

Compensation

Sincerely

Solution

Improve

In a genuine and honest way.

A way to fix a problem.

Something given to make up for a loss.

To make something better.

To say sorry for a mistake.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?

4. What does “Compensation” mean?

5. What does “Sincerely” mean?

6. What does “Solution” mean?

7. What does “Improve” mean?

Vocabulary Flashcards and Quiz of Handling a Service Failure in Sales – English for Brand Manager – Advanced Level