English Lessons

Vocabulary Flashcards and Quiz of Resolving a Misunderstanding at the Bank – English for Bank Teller – Advanced Level

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by

Michael Carter
in
Charge
An amount of money asked for a service or product.
Refund
Money given back to someone after a mistake or return.
Account
A record of financial transactions for a customer.
Confirmation
A message that shows something has been done or agreed.
Business days
Working days when banks and offices are open.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Charge
Refund
Account
Confirmation
Business days
A message that shows something has been done or agreed.
A record of financial transactions for a customer.
Money given back to someone after a mistake or return.
An amount of money asked for a service or product.
Working days when banks and offices are open.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Charge” mean?
4. What does “Refund” mean?
5. What does “Account” mean?
6. What does “Confirmation” mean?
7. What does “Business days” mean?

Practice more with this lesson: