Vocabulary Flashcards and Quiz of Handling Complaints and Following Up at the Bank โ€“ English for Bank Teller โ€“ Easy Level

Complaint
A statement that something is wrong or not good.
Transaction
A business deal or action with money.
Fix
To repair or correct a problem.
Follow up
To check again or continue after first action.
Customer
A person who buys goods or services.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Transaction
Fix
Follow up
Customer
A business deal or action with money.
To check again or continue after first action.
A person who buys goods or services.
A statement that something is wrong or not good.
To repair or correct a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œTransactionโ€ mean?
5. What does โ€œFixโ€ mean?
6. What does โ€œFollow upโ€ mean?
7. What does โ€œCustomerโ€ mean?

Practice more with this lesson:


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