Vocabulary Flashcards and Quiz of Handling Complaints and Following Up at the Bank – English for Bank Teller – Easy Level

Complaint
A statement that something is wrong or not good.
Transaction
A business deal or action with money.
Fix
To repair or correct a problem.
Follow up
To check again or continue after first action.
Customer
A person who buys goods or services.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Transaction
Fix
Follow up
Customer
A person who buys goods or services.
To check again or continue after first action.
A statement that something is wrong or not good.
To repair or correct a problem.
A business deal or action with money.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Transaction” mean?
5. What does “Fix” mean?
6. What does “Follow up” mean?
7. What does “Customer” mean?

Practice more with this lesson:


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