English Lessons

Vocabulary Flashcards and Quiz of Escalating an Issue After Negative Feedback – English for Bank Teller – Advanced Level

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by

Michael Carter
in
Escalate
to raise or increase the seriousness of a situation
Feedback
information about how well something is done
Complaint
a statement that something is wrong or not good
Manager
a person who is in charge of a team or work
Professionalism
the skill and good behavior expected in a job

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Feedback
Complaint
Manager
Professionalism
the skill and good behavior expected in a job
to raise or increase the seriousness of a situation
a statement that something is wrong or not good
information about how well something is done
a person who is in charge of a team or work

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Feedback” mean?
5. What does “Complaint” mean?
6. What does “Manager” mean?
7. What does “Professionalism” mean?

Practice more with this lesson:


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