English Lessons

Vocabulary Flashcards and Quiz of Escalating an Issue After Negative Feedback โ€“ English for Bank Teller โ€“ Advanced Level

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by

Michael Carter
in
Escalate
to raise or increase the seriousness of a situation
Feedback
information about how well something is done
Complaint
a statement that something is wrong or not good
Manager
a person who is in charge of a team or work
Professionalism
the skill and good behavior expected in a job

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Feedback
Complaint
Manager
Professionalism
to raise or increase the seriousness of a situation
a person who is in charge of a team or work
the skill and good behavior expected in a job
information about how well something is done
a statement that something is wrong or not good

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œEscalateโ€ mean?
4. What does โ€œFeedbackโ€ mean?
5. What does โ€œComplaintโ€ mean?
6. What does โ€œManagerโ€ mean?
7. What does โ€œProfessionalismโ€ mean?

Practice more with this lesson:


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