English Lessons

Vocabulary Flashcards and Quiz of Escalating a Complex Issue at the Bank – English for Bank Teller – Advanced Level

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by

Michael Carter
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Escalate
To raise a problem to a higher level for help
Balance
The amount of money in an account
Transaction
An action of money moving in or out
Support
Help or assistance
Customer
A person who uses a service or buys goods

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Balance
Transaction
Support
Customer
An action of money moving in or out
Help or assistance
The amount of money in an account
A person who uses a service or buys goods
To raise a problem to a higher level for help

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Balance” mean?
5. What does “Transaction” mean?
6. What does “Support” mean?
7. What does “Customer” mean?

Practice more with this lesson: