English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation to Senior Management – English for Bank Teller – Advanced Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a loss.
Refund
Money returned to a customer.
Mistake
An error or wrong action.
Management
People who control a company.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Refund
Mistake
Management
Money returned to a customer.
To say sorry for a mistake.
An error or wrong action.
Something given to make up for a loss.
People who control a company.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Refund” mean?
6. What does “Mistake” mean?
7. What does “Management” mean?

Practice more with this lesson:


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