English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation to Senior Management โ€“ English for Bank Teller โ€“ Advanced Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a loss.
Refund
Money returned to a customer.
Mistake
An error or wrong action.
Management
People who control a company.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Refund
Mistake
Management
Something given to make up for a loss.
An error or wrong action.
Money returned to a customer.
People who control a company.
To say sorry for a mistake.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œRefundโ€ mean?
6. What does โ€œMistakeโ€ mean?
7. What does โ€œManagementโ€ mean?

Practice more with this lesson:


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