English Lessons

Vocabulary Flashcards and Quiz of Closing a Conversation After a Service Failure – English for Archivist – Advanced Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake.
Sincere
Genuine and honest feelings.
Patient
Able to wait calmly without anger.
Professional
Behaving in a polite and skilled way.
Respect
Showing care and understanding for others.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Sincere
Patient
Professional
Respect
Able to wait calmly without anger.
To say sorry for a mistake.
Showing care and understanding for others.
Genuine and honest feelings.
Behaving in a polite and skilled way.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Sincere” mean?
5. What does “Patient” mean?
6. What does “Professional” mean?
7. What does “Respect” mean?

Practice more with this lesson: