Vocabulary Flashcards and Quiz of Closing a Complaint Conversation with a VIP Customer – English for Archivist – Medium Level

Complaint
A statement that something is wrong.
Archivist
A person who manages important documents.
Mistake
An error or something incorrect.
Patience
The ability to wait calmly.
Trust
Belief in someone’s honesty or ability.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Archivist
Mistake
Patience
Trust
A person who manages important documents.
A statement that something is wrong.
Belief in someone’s honesty or ability.
The ability to wait calmly.
An error or something incorrect.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Archivist” mean?
5. What does “Mistake” mean?
6. What does “Patience” mean?
7. What does “Trust” mean?

Practice more with this lesson:


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