Vocabulary Flashcards and Quiz of Handling Complaints in a High-Stakes Meeting – English for Architect – Medium Level

Complaint
A statement about something wrong.
Delay
When something happens later than planned.
Supplier
A person or company that provides goods.
Communication
Sharing information between people.
Root cause
The main reason for a problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Supplier
Communication
Root cause
A person or company that provides goods.
Sharing information between people.
When something happens later than planned.
A statement about something wrong.
The main reason for a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delay” mean?
5. What does “Supplier” mean?
6. What does “Communication” mean?
7. What does “Root cause” mean?

Practice more with this lesson: