Handling Complaints in a High-Stakes Meeting – English for Architect – Medium Level

Olivia and John discuss complaints in a project meeting. They try to find the main problems. Their goal is to fix issues quickly.

🎧 Handling Complaints in a High-Stakes Meeting
0:00 / 0:00
Loading subtitles…

Vocabulary:

Complaint: A statement about something wrong.

Delay: When something happens later than planned.

Supplier: A person or company that provides goods.

Communication: Sharing information between people.

Root cause: The main reason for a problem.


Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.