English Lessons

Vocabulary Flashcards and Quiz of Handling a VIP Customer Complaint in Architecture Sales โ€“ English for Architect โ€“ Advanced Level

โ€”

by

Michael Carter
in
Apologize
To say sorry for a mistake or problem.
Compensation
Something given to make up for a loss or problem.
Delay
A situation where something happens later than planned.
Satisfaction
The feeling of being pleased or happy with something.
Quality
How good or bad something is.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Delay
Satisfaction
Quality
How good or bad something is.
To say sorry for a mistake or problem.
A situation where something happens later than planned.
The feeling of being pleased or happy with something.
Something given to make up for a loss or problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œDelayโ€ mean?
6. What does โ€œSatisfactionโ€ mean?
7. What does โ€œQualityโ€ mean?

Practice more with this lesson:


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