Vocabulary Flashcards and Quiz of Handling Complaints After a Service Failure as an Animator - English for Animator - Advanced Level

Complaint

A statement that something is wrong or not good.

Delay

When something happens later than planned.

Frustration

Feeling upset because things do not go well.

Solution

A way to fix a problem.

Trust

Belief that someone will do the right thing.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Complaint

Delay

Frustration

Solution

Trust

Belief that someone will do the right thing.

A way to fix a problem.

When something happens later than planned.

Feeling upset because things do not go well.

A statement that something is wrong or not good.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?

4. What does “Delay” mean?

5. What does “Frustration” mean?

6. What does “Solution” mean?

7. What does “Trust” mean?

Vocabulary Flashcards and Quiz of Handling Complaints After a Service Failure as an Animator – English for Animator – Advanced Level