English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints After a Service Failure as an Animator – English for Animator – Advanced Level

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by

Michael Carter
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Complaint
A statement that something is wrong or not good.
Delay
When something happens later than planned.
Frustration
Feeling upset because things do not go well.
Solution
A way to fix a problem.
Trust
Belief that someone will do the right thing.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Frustration
Solution
Trust
A way to fix a problem.
When something happens later than planned.
Belief that someone will do the right thing.
A statement that something is wrong or not good.
Feeling upset because things do not go well.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delay” mean?
5. What does “Frustration” mean?
6. What does “Solution” mean?
7. What does “Trust” mean?

Practice more with this lesson: