Vocabulary Flashcards and Quiz of Handling Complaints and Following Up in Advertising – English for Advertising Manager – Advanced Level

Complaint
A statement that something is wrong or not satisfactory
Root cause
The main reason something happens
Follow up
To check or continue work after an initial action
Audience
The group of people targeted by an advertisement
Feedback
Information about reactions to a product or service

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Root cause
Follow up
Audience
Feedback
To check or continue work after an initial action
A statement that something is wrong or not satisfactory
The main reason something happens
The group of people targeted by an advertisement
Information about reactions to a product or service

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Root cause” mean?
5. What does “Follow up” mean?
6. What does “Audience” mean?
7. What does “Feedback” mean?

Practice more with this lesson: