English Lessons

Vocabulary Flashcards and Quiz of Handling a Customer Complaint Professionally โ€“ English for Advertising Manager โ€“ Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Misunderstanding
A failure to understand something correctly.
Offer
A special price or deal for a product.
Discount
A reduction in the usual price.
Feedback
Information about how good or bad something is.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Misunderstanding
Offer
Discount
Feedback
A failure to understand something correctly.
A statement that something is wrong or not good.
A reduction in the usual price.
A special price or deal for a product.
Information about how good or bad something is.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œMisunderstandingโ€ mean?
5. What does โ€œOfferโ€ mean?
6. What does โ€œDiscountโ€ mean?
7. What does โ€œFeedbackโ€ mean?

Practice more with this lesson:


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