English Lessons

Vocabulary Flashcards and Quiz of Handling a Customer Complaint Professionally – English for Advertising Manager – Medium Level

โ€”

by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Misunderstanding
A failure to understand something correctly.
Offer
A special price or deal for a product.
Discount
A reduction in the usual price.
Feedback
Information about how good or bad something is.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Misunderstanding
Offer
Discount
Feedback
A special price or deal for a product.
A reduction in the usual price.
A statement that something is wrong or not good.
Information about how good or bad something is.
A failure to understand something correctly.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Misunderstanding” mean?
5. What does “Offer” mean?
6. What does “Discount” mean?
7. What does “Feedback” mean?

Practice more with this lesson: