Vocabulary Flashcards and Quiz of Training Staff to Handle Difficult Clients - English for Actor - Advanced Level

Root cause

The main reason for a problem.

Refund

Money given back for a wrong product or service.

Prioritize

To treat something as more important than others.

Communication

The act of sharing information.

Delay

When something happens later than expected.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Root cause

Refund

Prioritize

Communication

Delay

To treat something as more important than others.

The act of sharing information.

The main reason for a problem.

When something happens later than expected.

Money given back for a wrong product or service.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Root cause” mean?

4. What does “Refund” mean?

5. What does “Prioritize” mean?

6. What does “Communication” mean?

7. What does “Delay” mean?

Vocabulary Flashcards and Quiz of Training Staff to Handle Difficult Clients – English for Actor – Advanced Level