English Lessons

Vocabulary Flashcards and Quiz of Training Staff to Handle Difficult Clients – English for Actor – Advanced Level

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by

Michael Carter
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Root cause
The main reason for a problem.
Refund
Money given back for a wrong product or service.
Prioritize
To treat something as more important than others.
Communication
The act of sharing information.
Delay
When something happens later than expected.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Refund
Prioritize
Communication
Delay
The main reason for a problem.
Money given back for a wrong product or service.
When something happens later than expected.
The act of sharing information.
To treat something as more important than others.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Root cause” mean?
4. What does “Refund” mean?
5. What does “Prioritize” mean?
6. What does “Communication” mean?
7. What does “Delay” mean?

Practice more with this lesson: