Vocabulary Flashcards and Quiz of Handling Complaints During a Compliance Check – English for Actor – Advanced Level

Inconvenience
A problem or trouble that causes difficulty
Refund
Money returned to someone who paid for something
Discount
A reduction in the usual price
Patience
The ability to wait without getting upset
Satisfied
Feeling happy because needs are met

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Inconvenience
Refund
Discount
Patience
Satisfied
A problem or trouble that causes difficulty
Money returned to someone who paid for something
The ability to wait without getting upset
A reduction in the usual price
Feeling happy because needs are met

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Inconvenience” mean?
4. What does “Refund” mean?
5. What does “Discount” mean?
6. What does “Patience” mean?
7. What does “Satisfied” mean?

Practice more with this lesson: