Paul is a wedding planner. He talks with Emma about a problem. They discuss what to do next after a complaint.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Arrangement: The way things are organized or placed.
Florist: A person who sells or arranges flowers.
Gift: Something given to show thanks or care.
Solve: To find a way to fix a problem.
Practice more with this lesson:
