Vocabulary Flashcards and Quiz of Writing Emails to VIP Customers as a Warehouse Manager – English for Warehouse Manager – Advanced Level

Polite
Showing good manners and respect
Apology
Saying sorry for a mistake
Solution
A way to fix a problem
Tone
The way something is said
Clarity
Being clear and easy to understand

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Polite
Apology
Solution
Tone
Clarity
The way something is said
A way to fix a problem
Showing good manners and respect
Saying sorry for a mistake
Being clear and easy to understand

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Polite” mean?
4. What does “Apology” mean?
5. What does “Solution” mean?
6. What does “Tone” mean?
7. What does “Clarity” mean?

Practice more with this lesson: