Jessica and Mark discuss a recent problem in the warehouse. They review what went wrong and plan how to fix it. They want to improve the service quickly.
Vocabulary:
Delay: When something happens later than planned.
Shipment: Goods sent from one place to another.
Maintenance: Work done to keep machines working well.
Backup: Extra help ready to replace someone.
Downtime: Time when machines or work stop.
Practice more with this lesson:
