Mark, a warehouse manager, talks with Anna about a system outage. They need to agree on new delivery terms. They try to understand each other’s needs clearly.
Vocabulary:
Outage: A period when a system is not working
Shipment: Goods sent from one place to another
Terms: Conditions agreed between two parties
Delay: To make something happen later than planned
Agreement: A decision made by two or more people
Practice more with this lesson:
