Handling Complaints During a System Outage – English for Warehouse Manager – Easy Level

Emma is a warehouse manager. The system is down. She talks to Robert about the problems and how to fix them.

🎧 Handling Complaints During a System Outage
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Vocabulary:

Outage: A time when a system is not working.

Delay: When something happens later than expected.

Manual: Done by hand, not by machine.

Frustration: Feeling upset because things do not work.

Error: A mistake or problem.


Practice more with this lesson:


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