Jessica, a warehouse manager, calls technical support. She follows up on a previous issue and asks to escalate the problem for faster help.
Vocabulary:
Escalate: To raise a problem to a higher level for faster help
Scanner: A device used to read barcodes or information
Error: A mistake or problem in a system
Repair: To fix something that is broken
Report: A document that gives information about a situation
Practice more with this lesson:
