Linda works as a warehouse manager from home. She talks with John, a customer, about his order. They ask and answer questions to solve the problem.
Vocabulary:
Shipment: A group of goods sent to a customer.
Transit: The process of moving goods from one place to another.
Tracking number: A code used to follow a package’s delivery.
Sealed: Closed tightly to keep something safe.
Delivery: The act of bringing goods to a person.
Practice more with this lesson:

