English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation to a Difficult Client – English for Waiter – Advanced Level

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by

Michael Carter
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Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Service
Help or work done for others.
Patience
The ability to wait without getting angry.
Complaint
A statement about something wrong or bad.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Service
Patience
Complaint
The ability to wait without getting angry.
Help or work done for others.
Something given to make up for a problem.
A statement about something wrong or bad.
To say sorry for a mistake.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Service” mean?
6. What does “Patience” mean?
7. What does “Complaint” mean?

Practice more with this lesson: