David, a waiter, talks with Olivia during a system outage. Olivia is worried about the delay. David tries to calm her and explain the situation.
Vocabulary:
System: A set of connected parts working together.
Outage: A time when a service is not working.
Patient: Able to wait calmly without getting angry.
Delay: A period of waiting longer than expected.
Reassure: To make someone feel less worried.
Practice more with this lesson:
