Robert and Emily talk about a problem at work. Robert explains a difficult situation he faced as a waiter. They discuss how to improve his performance.
Vocabulary:
Customer: A person who buys goods or services
Delay: A period of waiting or being late
Manager: A person in charge of a team or business
Complain: To say something is wrong or bad
Polite: Showing good manners and respect
Practice more with this lesson:
