Emily and John talk about a problem Emily had at work. Emily got bad feedback from a customer. They discuss how to fix the problem by asking for help.
Vocabulary:
Escalate: To raise a problem to a higher level for help
Feedback: Information about how well you did something
Manager: A person who is in charge at work
Teamwork: Working together to reach a goal
Support: Help or assistance from others
Practice more with this lesson:
