Laura is a waiter talking to Mark, a difficult client. She wants to check if he is happy with the service. They have a short conversation about his experience.
Vocabulary:
Meal: The food eaten at one time.
Complaint: A statement that something is wrong.
Apologize: To say sorry for a mistake.
Kitchen: The place where food is cooked.
Service: Helping customers in a restaurant.
Practice more with this lesson:
