Olivia, a waiter, meets clients during a system outage. She needs to close the conversation professionally. The clients are patient but want clear information.
Vocabulary:
Outage: A time when a system is not working.
Professionally: In a way that shows skill and respect.
Contact: Information to communicate with someone.
Patient: Able to wait without getting angry.
Disappointing: Causing sadness or displeasure.
Practice more with this lesson:
