Sophia and William discuss a recent problem with a veterinary service. They talk about what went wrong and how to fix it. Sophia suggests a clear plan to improve the service.
Vocabulary:
Anesthesia: Medicine to stop pain during surgery.
Equipment: Tools or machines used for a job.
Protocol: A set of rules to follow.
Technician: A person who repairs machines.
Training: Teaching people new skills.
Practice more with this lesson:

