Olivia and David discuss a problem with their project. Olivia wants to escalate the issue quickly. They talk during busy work hours at the veterinary clinic.
Vocabulary:
Escalate: To make a problem more serious or urgent
Peak: The time when something is busiest or highest
Urgent: Needing quick action or attention
Delay: To make something happen later than planned
Manager: A person who is in charge of work
Practice more with this lesson:

