William and Emma discuss how to handle objections from clients. They review previous cases and plan their next steps. The talk helps improve teamwork and client care.
Vocabulary:
Objection: A reason for disagreeing or refusing something.
Follow-up: Actions taken after an initial event or meeting.
Treatment: Medical care given to a patient.
Payment: Money given for goods or services.
Communication: The exchange of information between people.
Practice more with this lesson:
