John and Jessica discuss a complaint from a pet owner. They need more details to solve the problem. The meeting is important for the clinic’s reputation.
Vocabulary:
Complaint: A statement that something is wrong or not satisfactory.
Treatment: Medical care given to a patient.
Symptoms: Signs of illness or disease.
Allergies: Reactions to certain substances causing illness.
Professional: Showing skill and good behavior in a job.
Practice more with this lesson:
