Handling a Difficult Client in Veterinary Practice – English for Veterinarian – Advanced Level

Michael, a veterinarian, talks with Sarah, a client. They discuss problems with her pet’s health. Michael tries to solve the issue calmly.

🎧 Handling a Difficult Client in Veterinary Practice
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Vocabulary:

Concern: A feeling of worry about something.

Treatment: Medical care given to a patient.

Medicine: A substance used to help cure illness.

Side effects: Unwanted effects caused by medicine.

Option: A choice or alternative available.


Practice more with this lesson:


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