James, a veterinarian, talks to Emily about her concerns. He wants to understand her expectations better. They discuss how to improve his work.
Vocabulary:
Feedback: Information about how well something is done.
Treatment: Medical care given to a sick animal or person.
Expectations: Beliefs about what should happen.
Update: To give new information.
Comfort: A state of being relaxed and free from pain.
Practice more with this lesson:

