Sophia and Daniel discuss a problem with a pet product. They explain the issue and offer compensation to the customer. They want to keep the customer happy.
Vocabulary:
Apologize: To say sorry for a mistake
Compensation: Something given to make up for a problem
Allergic: Having a reaction to something harmful
Ingredients: Parts used to make food or products
Trust: Belief that someone is honest and reliable
Practice more with this lesson:
