Vocabulary Flashcards and Quiz of Making Phone Calls to Find Problems During Busy Hours – English for UX Designer – Easy Level

Peak
The highest or busiest time
Root cause
The main reason for a problem
Record
To save information for later
Prepare
To get ready before doing something
User
A person who uses a product or service

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Peak
Root cause
Record
Prepare
User
To save information for later
To get ready before doing something
The main reason for a problem
A person who uses a product or service
The highest or busiest time

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Peak” mean?
4. What does “Root cause” mean?
5. What does “Record” mean?
6. What does “Prepare” mean?
7. What does “User” mean?

Practice more with this lesson: