English Lessons

Vocabulary Flashcards and Quiz of Customer Inquiry Escalation During Peak Hours – English for UX Designer – Medium Level

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by

Michael Carter
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Escalate
To raise or increase the importance of a problem.
Urgent
Needing quick action or attention.
Peak hours
The busiest time when many people use a service.
Assist
To help or support someone.
Design
The way something is planned or made.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Urgent
Peak hours
Assist
Design
The way something is planned or made.
The busiest time when many people use a service.
To raise or increase the importance of a problem.
Needing quick action or attention.
To help or support someone.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Urgent” mean?
5. What does “Peak hours” mean?
6. What does “Assist” mean?
7. What does “Design” mean?

Practice more with this lesson: