Negotiating Contracts After a Service Failure – English for UX Designer – Advanced Level

Anna and Michael discuss how to fix a problem in their project. They talk about steps to improve the contract and work better. This helps them keep a good relationship.

🎧 Negotiating Contracts After a Service Failure
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Vocabulary:

Contract: A written agreement between two parties.

Penalties: Punishments for not meeting rules or terms.

Deadlines: Dates by which work must be finished.

Performance: How well someone does a task.

Communication: Sharing information between people.


Practice more with this lesson:


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