Handling Emergencies with a Difficult Client – English for UX Designer – Advanced Level

Mia is a UX designer working with William, a challenging client. They face an urgent problem. Mia wants to clarify what William expects to fix it quickly.

🎧 Handling Emergencies with a Difficult Client
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Vocabulary:

Emergency: A serious, unexpected situation needing quick action

Patch: A small fix to solve a problem quickly

Functionality: How well something works or operates

Goal: The main thing someone wants to achieve

Update: To give new information about progress


Practice more with this lesson:


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