Handling Complaints by Requesting More Information – English for UX Designer – Advanced Level

Sarah is a UX designer talking to Mark. Mark is unhappy with the design. Sarah tries to get more details to help him better.

🎧 Handling Complaints by Requesting More Information
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Vocabulary:

Complaint: A statement that something is wrong or not good.

Confusing: Hard to understand or unclear.

Feedback: Information about how good or bad something is.

Design: The way something is planned or made.

Update: To make something more modern or correct.


Practice more with this lesson:


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